Resource Room

When it comes to data center capacity planning - even if you can look into a crystal ball, the most important thing is that you still need to know your demand.

If your existing OSS is unable to detect degradations and outages and provide prompt information to isolate problems quickly, it might be time to rethink your OSS. Find out how to go about selecting a new OSS software solution.

Business is booming for data center providers. Those that set up a full-blown central NOC to manage and monitor data center equipment can expect continued success. Here's what you need to know.

Digital transformation projects can have different goals but what they often lack is a good understanding of the current state of processes or systems. Sound familiar?

Inceptum's Holoinventory brings augmented reality to daily data center operational activities by providing a new way to access all relevant information and use it to finish required tasks quicker and better.

In a telecom operator landscape, federated architecture can be applied in many domains, but is most widely used in network resource inventory and product / service catalogs.

A telecom can invest billions in the best network technology, but to get this technology to the customer so that it is usable, OSS and BSS systems must be in place.

Building a fiber optic network is always a huge investment for a telecom operator and even basic optimization can lead to huge savings in absolute amounts.

With the popularity of artificial intelligence technology on the rise, many of the larger software companies have created services that allow users/companies to have access to A.I. tools for their own projects and software solutions. These services range from optical character recognition, natural language processing to image recognition.

In order to move from the network centric view to a service or customer centric view, an additional software solution is required that would determine end customer service status automatically based on different data sources. This transition requires the implementation of a Service Quality Management solution (SQM) and the establishment of a Service Operating Center (SOC) or Service Management Center (SMC).