Resource Room

Resource Room

Inspiring innovation and growth by sharing telecom OSS and NMS knowledge and news

Blog

The first step for improving Service Quality Management is boosting your OSS

"Customer experience management", "customer’s digital journey”, “elevated customer experience”, “digital transformation” – the internet screams with buzzwords and buzz expressions. All telecoms are running huge digitalization agendas, but if you ask end customers about their service satisfaction level – the picture turns a bit grim.
Blog

Automating service provisioning with Inceptum’s MetaSwitch API

Inceptum’s Metaswitch API enables telecom service providers to simplify and speed up their voice service configuration and activation processes by providing a simple means of automatization.
Blog

How to backup PostgreSQL in mass volume production environments

Backup and restore procedures depend heavily on the amount of data, system availability and export period. Business strategy should define a disaster recovery plan within a business continuity plan.