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Field service management in the era of the Industrial Internet of Things (IIoT)
Industrial IoT (IIoT), a subset of the larger IoT, focuses on the specialized requirements of industrial applications, such as manufacturing, oil and gas, and utilities. Although IoT and IIoT share common technologies (sensors, cloud platforms, connectivity, and analytics), the similarities end there.
The first step for improving Service Quality Management is boosting your OSS
"Customer experience management", "customer’s digital journey”, “elevated customer experience”, “digital transformation” – the internet screams with buzzwords and buzz expressions. All telecoms are running huge digitalization agendas, but if you ask end customers about their service satisfaction level – the picture turns a bit grim.
How to backup PostgreSQL in mass volume production environments
Backup and restore procedures depend heavily on the amount of data, system availability and export period. Business strategy should define a disaster recovery plan within a business continuity plan.