Resource Room

"Customer experience management", "customer’s digital journey”, “elevated customer experience”, “digital transformation” – the internet screams with buzzwords and buzz expressions. All telecoms are running huge digitalization agendas, but if you ask end customers about their service satisfaction level – the picture turns a bit grim.

Backup and restore procedures depend heavily on the amount of data, system availability and export period. Business strategy should define a disaster recovery plan within a business continuity plan.